Review Onfleet fleet management

Onfleet fleet management: An innovative fleet management solution. Onfleet offers a unique value proposition to its clients, and with many strengths in this regard, is perfect for hyperlocal delivery companies.

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Onfleet is a new brand offering fleet tracking services ideal for small fleets and startups looking to optimize delivery operations. The company, founded in 2012, has so far tracked more than 100 million miles while facilitating more than 50 million deliveries to more than 1,000 customers in 90 countries.

It offers cloud-based solutions that help streamline delivery operations and maximize efficiency by providing insights that allow businesses to make informed decisions.

Onfleet fleet management Pricing

Onfleet comes across as a company that wants to keep things straight, simplifying its pricing scheme, and listing most terms and conditions on its website. There are very few companies in the industry that still offer free trials, but Onfleet is one of them, offering a 14-day trial that allows you to test its services before signing up.

There are both monthly and annual payment options for Onfleet, and the annual subscription that requires paying upfront is obviously cheaper. The monthly plan gives you more freedom to continue testing the service after the trial, while not committing too much.

Onfleet fleet management Pricing

Unlike other companies, Onfleet’s charges are based on the number of tasks rather than the number of vehicles. It offers four different plans – Starter, Basic, Premium, and Professional. Details of these projects are as follows:

Starter: As the name suggests, this is the entry-level plan that offers the least features, but is the cheapest. Priced at $149 per month for the annual package and $199 per month for the monthly payment option, the plan offers features such as fleet tracking, packaging, dispatch, and analytics. It has 1,000 tasks bundled with a subscription and additional tasks are billed at $0.15 per task. It also offers the Zapier API for integration.

Basic: Available at $349 per month with an annual contract, and $449 per month under a monthly payment option, the Basic plan comes with 2,500 bundled tasks and charges $0.16 per additional task. Along with the Starter plan features, the Basic plan offers two-way communication, route optimization, and predictive ETAs based on machine learning.

Premium: The premium tier costs $799 per month for an annual contract and $999 per month with a monthly plan. It comes with a bundle of 5,000 tasks and additional tasks cost $0.18 per task. In addition to the basic plan features, the premium tier offers benefits like barcode scanning, age verification, predictive ETA notifications, and a dedicated phone number for your customers.

Professional: It will set you back $1,999 per month for the annual payment plan and $2,400 under the monthly payment option. It comes bundled with 12,500 tasks while additional tasks are billed at $0.20 per task. In addition to premium plan features, professional-level customers get white label software, multi-brand account support, priority customer support, and unlimited analytics and export history.

There’s also an Enterprise plan that offers additional features like a support SLA, concierge onboarding, and a dedicated success team on top of what’s provided with the Professional tier. However, the prices are not mentioned online and the company prefers businesses to directly communicate with the sales team in this matter.

Onfleet fleet management Features

Onfleet fleet management Features

  • Onfleet is a last-mile delivery management SaaS platform that helps companies manage fleet operations. It aims to eliminate the need to keep physical invoices and juggle multiple Excel spreadsheets to manage operations. It benefits from a modern UI that is intuitive and easy to use.
  • Unlike other such services, Onfleet does not require hardware installation to track drivers, instead relying on an app that is installed on the smartphone or tablet that the driver carries.
  • The app is compatible with most iPhones, iPads, and Android phones. Since you don’t need additional hardware, the initial investment consists only of the subscription fee, and this simplifies the onboarding process.
  • Some key features of Onfleet’s solution are:
  • Predictive ETAs: Onfleet uses AI and machine learning-based algorithms to accurately predict ETAs. This feature keeps tasks updated in real time based on the driver’s delivery route. There is also an additional feature of predictive ETC notifications that keep recipients updated with the delivery status based on the tasks completed by the driver.
  • Proof of Delivery: As Onfleet focuses on facilitating last-mile delivery, it offers various options for proof of delivery such as uploading photos, signing, and even scanning barcodes to Real-time delivery status can be verified.
  • Two-way communication: Two-way communication between the operator and the delivery staff helps them keep track of any issues related to delivery delays and driver safety.
  • Route Optimization: Taking into account important factors such as time, location, capacity, and traffic, Onfleet’s system automatically creates an optimal route to ensure on-time delivery. It also has the option to update routes when needed, notifying the driver of any changes, as you’d expect.
  • Auto Dispatch: This feature automatically allocates deliveries to drivers based on their past record and performance, therefore reducing the time and effort spent on ensuring timely deliveries.
  • Alerts: OnFleet offers alerts based on multiple triggers like ETA, delivery completion, etc. Alerts can also be sent to recipients to help them track their shipment and ETA.


Onfleet offers many training options including videos and online guides. Users can reach the support team via email or by raising a ticket online, but there is no telephone helpline.

Its social media accounts like Twitter and Facebook are quite active and the company keeps adding fresh content to the official blog.

Pros and Cons of Onfleet fleet management


  • +Clearly defined pricing and contract details
  • +Supports smaller as well as large vehicles
  • +Easy on-boarding process


  • Some important telematics features are missing
  • Not listed with Better Business Bureau

Final decision

Onfleet differs from most fleet management organizations because it charges based on tasks rather than vehicle count. In terms of services as a complete fleet management company, it may lack some features, but its solution is tailor-made for companies involved in last-mile delivery.

The business is not yet listed on the Better Business Bureau website and therefore does not have user reviews or ratings.

What does Onfleet do?

What is Onfleet? Onfleet is a leading delivery management solution that helps businesses around the world assign and track their local deliveries,

How much do Onfleet drivers make?

Drivers cost an average of $15 an hour in the U.S. or $18 an hour in some areas, Onfleet found, which averages out to about $6 per delivery.


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