Review of Jamf MDM

Jamf MDM: An Apple-focused mobile device management solution. GemF Pro is an Apple-focused MDM that meets every MDM need for organizations using Pure Fruity Tech.

The prices may seem high, but the web-based cloud interface and easy registration mitigate this problem somewhat.

It could be argued that some mobile device management (MDM (opens in new tab)) software offers too many features. This is often due to the huge task that developers have set themselves: to support every possible mobile device.

Jamf takes a different approach, focusing on iOS and macOS devices (with some minimal Android support). But would you ditch a more universal MDM in favor of a platform that supports only half (or less) of your workforce’s mobile devices?

Here we take a look at Jamf’s key features and pricing to help you decide on the right MDM for your organization

Jamf MDM Features

Jamf MDM Features

Boasting “improved IT efficiency and user productivity,” Jamf provides tools for deploying apps and managing mobile device configurations, enforcing security settings, and gathering information about inventory.

Jamf’s MDM offering is just one of several device management products in its portfolio and has three sub-solutions: Jamf Pro (which we look at here), Jamf School for Educations, and Jamf Now for Startups and Small Businesses.

With a smart and functional user interface, Jamf Pro features easy registration and software deployment, giving you the tools to deliver the perfect setup on macOS, iOS, iPad, or Apple TV. Device management supports the use of policies and scripts for general and specific user configurations, and apps can be deployed in a variety of ways, even through an organization-specific app store. Users can choose optional apps, install essentials (or roll them out remotely) and even have the option to update their device to reduce help desk time drain.

Jamf Pro also has a comprehensive inventory tool that audits hardware, software, and security details, ready for customized reports, license management, and warranty records. For security management, Jamf also leverages the security features found in Apple devices, along with remote patching and system configuration.

The admin-side Jamf user interface promotes a straightforward workflow for device deployment and management and macOS systems, and the flexibility to create custom scripts. For the end user, on-demand app portals can be accessed to reduce ticket issuance.

Jamf Now offers a simple, IT-free setup and a somewhat streamlined experience, with pre-built templates for managing devices and users. There is also an inventory tool. Jamf Now Plus upgrades the basic package to allow deployment of third-party and in-house apps, deployment of custom profiles, and telephone support.

Installation and setup

It is very difficult to know which MDM features Jamf is missing if any. In terms of managing Apple devices in a small, medium, or full-sized organization, it seems to have it all.

Installation and setup

Jamf is accessed through a dedicated cloud console, linked to your established account.

That way, the complicated part of installation and setup is done for you – it’s almost out of the box. For your end users, registration to the Jamf system is required, which is possible through a dedicated registration page on the cloud server. Here, the user selects their device type and adds personal information to be added to the system.

It’s that simple, and soon the device will be ready for provisioning, auditing, and if necessary, tracking.

Compatibility  Jamf MDM

Compatibility Jamf MDM

Jamf’s cloud interface makes the system accessible anywhere. Sysadmins can literally access the MDM console from home without dialing in, as it is hosted remotely in the cloud.

It provides all the features described above (and more) on your computer – Mac, Windows, or Linux – through a browser (opens in a new tab) (we tested it in Google Chrome and Mozilla Firefox), With the right credentials.

However, due to the scale and scope of features and settings involved, accessing MDM via a mobile device is not advised.

Usable

Jamf’s cloud dashboard can be difficult to get to grips with, largely due to the sheer number of features available. Upon login, you get the option to configure LDAP and SMTP servers as well as create a push certificate.

There is also easy access to computers, devices, and the associated users who use them, including all the relevant administration tools required. So, you’ll find patch management, provisioning profiles, and tools for creating user groups, among many other options.

The Settings screen, meanwhile, lets you manage user accounts, set password policies, manage volume app purchases, adjust permissions for Jamf mobile apps, roll out branding configurations, manage devices, apps Provide tools to do more.

In short, everything you need to manage a fleet of iPhones, iPads, Macs, and even Apple TVs is available in Jamf Pro.

Plans and pricing Jamf MDM

Plans and pricing Jamf MDM

Various pricing options are available with Jamf and its various MDM packages.

Jamf Pro (opens in new tab) (and Jamf School (opens in new tab)) costs $3.33 per device per month (annual billing) and work with iOS, iPadOS, and tvOS devices. For macOS support, add $7.17 per device.

Pros and Cons Jamf MDM

Pros

  • +Supports all Apple hardware, even Apple TV
  • +Wide ranging, granular control makes general and individual provisioning simple
  • +Cloud hosting makes Jamf straightforward to set up with easy device enrollment

Cons

  • Limited to Apple hardware

Final decision

While the Apple-only focus may seem limited, it offers Jamf Pro a better approach to device security and patch management. With hardware from the same manufacturer largely running the same group of operating systems, mobile device management becomes much easier. However, this is useless if your organization uses devices from other manufacturers running Android or even Windows.

It seems that some organizations may use multiple MDM solutions to cover devices for a specific group of employees – such as at the board level – but overall, Jamf Pro and its stablemates use Apple hardware for businesses. are more attractive. In this segment of the market, Jamf Pro has the tools and functionality to dominate.

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